Terms & Conditions

Last Updated: March 25, 2024

1. Agreement to Terms

By accessing or using RoleGrade's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

RoleGrade provides an AI-powered recruitment platform that helps organizations evaluate and match candidates with job positions. Our services include:

  • AI-powered candidate evaluation
  • Job description analysis
  • Candidate profile matching
  • Recruitment process automation
  • Analytics and reporting tools

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information is up to date

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purposes
  • Violate any intellectual property rights
  • Share account access with unauthorized users
  • Attempt to access, tamper with, or use non-public areas of the platform
  • Interfere with or disrupt the integrity of our services
  • Circumvent any rate-limiting or access restrictions

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by RoleGrade and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. User Content

By submitting content to our platform, you:

  • Retain all ownership rights to your content
  • Grant us a license to use, store, and process your content for service provision
  • Warrant that you have the right to share such content
  • Agree not to submit content that violates third-party rights

7. AI Processing and Data Usage

By using our service, you acknowledge and agree that:

  • Our AI models will process your submitted data to provide services
  • AI-generated results are recommendations and not definitive decisions
  • You maintain responsibility for final hiring decisions
  • We may use anonymized data to improve our AI models

8. Payment Terms

For paid subscriptions:

  • Payments are processed securely through our payment providers
  • Subscriptions auto-renew unless cancelled before the renewal date
  • Refunds are provided in accordance with our refund policy
  • Prices may be subject to change with notice

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activities
  • Non-payment of fees
  • Extended period of inactivity

10. Limitation of Liability

RoleGrade shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or data loss
  • Actions resulting from AI-generated recommendations

11. Indemnification

You agree to indemnify and hold RoleGrade harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to the platform

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes through:

  • Email notifications
  • Platform notifications
  • Updates to the "Last Updated" date

13. Contact Information

For any questions about these Terms, please contact us at: