Frequently Asked Questions

Getting started with RoleGrade is simple:

1. Sign up for a free account
2. Create your first job opening
3. Upload candidate CVs or connect LinkedIn profiles
4. Let our AI analyze and grade candidates

Our intuitive interface will guide you through each step of the process.

To make the most of RoleGrade, prepare:

• Detailed job descriptions
• Candidate CVs in PDF or Word format
• List of required skills and qualifications
• Company-specific evaluation criteria (optional)

Our AI technology uses several advanced algorithms:

• Natural Language Processing (NLP) to understand job requirements and CV content
• Machine Learning models trained on millions of successful job placements
• Semantic analysis to understand context and relationships
• Pattern recognition to identify relevant experience and skills

The system continuously learns and improves from user feedback and successful placements.

RoleGrade's AI stands out through:

• 95{}ccuracy rate in candidate matching
• Consideration of soft skills and cultural fit
• Ability to learn from your organization's specific needs
• Transparent scoring system with detailed explanations

The free plan includes:

• 1 active job opening
• 3 CV evaluations per month
• Basic AI model access
• Standard email support

It's perfect for small businesses or those wanting to try our platform.

Yes, you can change your plan at any time. When upgrading:

• Changes take effect immediately
• You're only charged the difference
• All your data and settings are preserved

When downgrading, the change takes effect at the end of your billing cycle.

We take security seriously with:

• End-to-end encryption for all data
• GDPR and CCPA compliance
• Regular security audits
• Strict access controls

Your data is never shared with third parties without explicit consent.

You have full control over candidate data:

• Set custom retention periods
• Delete data manually at any time
• Export data in standard formats
• Automated data cleanup options